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Assertiveness for Managers
Do not let anybody to have you on a string and assert yourself!
Information about the course
| Course duration: | 1 day |
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|---|---|---|
| Course price: | 5950 CZK excl. VAT | |
| Course dates: |
6.12.2010
Praha
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Intended for
Managers; HR managers; personnel professionals; work group leaders; teachers; trainers; everybody who does not want to be manipulated any more and wants to assert him/herself
Course description
Asertivität ist eine der wichtigsten Kommunikationsfertigkeiten, die nicht nur in dem beruflichen-, sondern auch in dem Privatleben nötig ist. Asertive Leute bezeichnen sich durch höhere Effektivität in der Arbeit und schaffen besser das, was man unter schwierigen Situationen versteht. Asertives handeln führt zur höheren Selbstbewusstsein und Durchsetzungsvermögen, und bringt uns besser mit anderen zu kooperieren.
Course content
- Communication, stress and social skills
- Passivity, aggressiveness, manipulation and assertiveness
- Assertiveness – stop to be manipulated
- Stress factors in interpersonal communication
- Communication bad habits in listening
- Communication bad habits in communication
- Essential parts of assertive behaviour
- Transactional analysis and its usage for assertive behaviour
- Assertive rights
- Assertive techniques
- Accepting critics and criticising
- Practical application of assertiveness in practice
Do you want this course to be made according to your needs? Contact us.