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Communicate for Certain – Professional Communication
Ability to express an idea is nearly the same important as the idea itself
Information about the course
| Course duration: | 1 day |
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|---|---|---|
| Course price: | 5900 CZK excl. VAT | |
| Course dates: |
2.12.2010
Praha
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Intended for
Everybody who wishes to improve his/her appearance a communication, strengthen the authenticity of his/her speech, behave convincingly and self-confidently and act professionally.
Course description
We communicate constantly. But, do we know how to behave in the most often communication situations? How to improve our communication and persuasive skills? The ability to communicate and act persuasively is important for everybody who wants to be successful. You will learn how to develop your communication skills, listen effectively, talk to your customers or colleagues.
Course content
- Work communication
- Communication filters and styles
- Art to put questions correctly
- Art to listen
- Importance of body language – nonverbal communication
- Creating of confidence
- Reason of positive communication
- Professional communication at work
- Providing and accepting of feedback
- Telling and receiving of unpleasant news
- 4 dimensions of communication
- Typical interviews
- Practical examples and communication exercises
Do you want this course to be made according to your needs? Contact us.