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SELLING SKILLS
What would it mean for you to become even better seller?
Information about the course
| Course duration: | 2 days |
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|---|---|---|
| Course price: | 11900 CZK excl. VAT | |
| Course dates: |
11.-12.10.2010
Praha
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Intended for
Beginning as well as experience sellers; sales representatives; managers; customer service employees; everybody who wishes to develop his/her selling skills
Course description
Victory in the world of business is the aim of each successful businessman. Selling does not mean to manipulate others to buy something. Selling means to cover the needs and create the atmosphere that will lead a customer to a decision which is beneficial for all parties. A successful seller should see the selling from the point of view of a customer. It is the only way to win the customer’s confidence and develop quality relationships. To become successful!
Course content
- Personality of professional seller
- Main barriers in sales success
- Planning in sale for professionals
- How to search for new customers
- Verbal and nonverbal appearance
- First impression and first contact
- Selling process
- Sell purposefully, not by chance
- Glacier theory in sale – consciousness/subconsciousness
- Analysis and solution of customer’s needs
- Stages of selling interview and its critical parts
- Correct process of questioning
- Art to listen
- LEAR method to cope with arguments
- Making a deal successfully
- Practical examples from practice
- Personal plan of seller
Do you want this course to be made according to your needs? Contact us.